Below are the steps on how to create one and configure your TeamViewer instance accordingly.Creating an Admin Token📌Note: In this description, it is assumed that the administrator has created a Company Profile on their TeamViewer license. Pre-built integrations are easy and make your experience seamless.About ServiceNowServiceNow is a company that provides service management software as a service. Configuration InstructionsWhen configuring the TeamViewer application, please take into account the points below:For security reasons do not assign role used by Tokens table ACL to usersConnections tables are for future use, do not deleteSet the admin token provided by TeamViewer Administration and ConfigurationAdmin TokenInstructionsTo be able to access the TeamViewer API for certain features like scheduled company-wide connection reports, an admin TeamViewer Script token needs to be configured.

The integration provides ultra-easy collaboration while streamlining work processes as customers join the session by a simple click and IT support receive notification when a customer is online. For more information, please visit our website: TeamViewer integration for ServiceNow enables remote support for managed devices directly from the ServiceNow dashboard, easily initiating remote sessions. They have to be purchased separately as AddOns. GeneralPlease keep in mind that Integrations are not included in basic license packages. ServiceNow Integration - TeamViewer Remote Support - TeamViewer Support

Email for teamviewer support